Small clinics and hospitals are drowning in denied and delayed claims from Illinois Medicaid managed care organizations (MCOs). To cope, some providers have stopped accepting Medicaid altogether. Meanwhile, MCOs are seeing increasing profits, but aren’t meeting patient care metrics.
Rachel Heimann Mercader, Freelance Investigative Journalist
Rachel Heimann Mercader is a freelance investigative journalist based in Chicago. She is also a graduate of Northwestern University’s Medill School of Journalism and a former intern with the Illinois Answers Project.
