Facing a massive budget shortfall and the prospect of raising fares, Metra is getting tough with its employees to make sure all riders pay their fare share, the BGA has learned.
Metra ‘Observers’ Monitoring Ticket Collection on Crowded Trains

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Facing a massive budget shortfall and the prospect of raising fares, Metra is getting tough with its employees to make sure all riders pay their fare share, the BGA has learned.
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by BGA, Illinois Answers Project
September 2, 2011