Posted inInvestigations

Insurance Giant Failed Foster Kids with Inadequate Care

A nearly $370 million contract promised to improve health care for state wards — but for two years the Centene Corp. fell short on basic care, forcing foster parents to scramble.

by David Jackson and Rachel Hinton November 9, 2022August 8, 2023

Republish this article

This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.

When republishing or co-publishing our stories, please copy and paste our tracking code (found at the bottom of the copy below - it includes the words "republication-tracker-tool") anywhere in the body of this article in your website’s content management system. This will let us know how much traffic our story has received. Find our content republishing guidelines here.

Insurance Giant Failed Foster Kids with Inadequate Care

by David Jackson and Rachel Hinton, Illinois Answers Project
November 9, 2022

<h1>Insurance Giant Failed Foster Kids with Inadequate Care</h1>
<p class="byline">by David Jackson and Rachel Hinton, Illinois Answers Project <br />November 9, 2022</p>
<div class="newspack-content-gate__gate newspack-content-gate__inline-gate">
<div style="clear:both;display:table"></div>
<div class="wp-block-group alignwide has-border-color has-base-3-border-color has-white-color has-primary-background-color has-text-color has-background has-link-color wp-elements-b522c7804fdbc60f9b8c5b072fab8d75" style="border-width:1px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-left-radius:8px;border-bottom-right-radius:8px;padding-top:var(--wp--preset--spacing--80);padding-right:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--80)">
<div class="wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-0cefa6ed wp-block-group-is-layout-constrained">
<h3 class="wp-block-heading has-text-align-center" id="h-this-story-is-free-we-just-need-your-email"><strong>This story is <span style="text-decoration: underline">free</span>. We just need your email.</strong></h3>
<div class="wp-block-group">
<div class="wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-d055b032 wp-block-group-is-layout-constrained">
<p class="has-text-align-center halyard wp-block-paragraph">We don’t put our investigations behind a paywall. But we do ask readers to sign up for our newsletter before reading, so we can stay connected and keep you informed about our latest reporting.</p>
<p class="has-text-align-center wp-block-paragraph">
</div>
</div>
<div class="wp-block-group">
<div class="wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-d055b032 wp-block-group-is-layout-constrained">
<div class="newspack-registration newspack-ui ">
<p class="newspack-registration__description">By entering my email I consent to receiving additional emails from Illinois Answers Project, such as newsletters, event invitations, and occasional opportunities to support our work. I understand I can unsubscribe at any time.</p>
<p>Have questions or experiencing an issue? Contact us at <a href="mailto:info@bettergov.org">info@bettergov.org</a>.</p>
<div class="newspack-registration__form-content">
<div class="newspack-registration__main">
<div>
<div class="newspack-ui">
			<button type="button" class="newspack-ui__button newspack-ui__button--wide newspack-ui__button--secondary newspack-ui__button--google-oauth"></p>
<p>							Continue with Google			</button></p>
<div class="newspack-ui__word-divider">
				Or			</div>
</p></div>
<div class="newspack-registration__inputs">
<p>																<button type="submit" class="newspack-ui__button newspack-ui__button--primary"><br />
									<span class="submit">Continue</span><br />
								</button>
							</div>
<div class="newspack-registration__response newspack-registration--hidden">
															</div>
</p></div>
</p></div>
</p></div>
<div class="newspack-registration__help-text">
<p>
													<a href="https://illinoisanswers.org/privacy-policy-2/"><br />
							I agree to the <a href="https://www.bettergov.org/better-government-association-privacy-policy/">Terms of Service</a> and <a href="https://www.bettergov.org/terms-of-service/">Privacy Policy</a>.												</a>
											</p>
</p></div>
<div class="newspack-registration__registration-success newspack-registration--hidden newspack-ui__box newspack-ui__box--x-large newspack-ui__box--success newspack-ui__box--text-center">
				<span class="newspack-ui__icon newspack-ui__icon--success"></p>
<p>							</span></p>
<div class="wp-block-newspack-reader-registration">
<p class="has-text-align-center wp-block-paragraph">Success! Your account was created and you’re signed in.</p>
</div></div>
</p></div>
</p></div>
</div>
</div>
</div>
</div>
<p>This &lt;a target=&quot;_blank&quot; href=&quot;https://illinoisanswers.org/2022/11/09/insurance-powerhouse-gave-illinois-foster-children-unacceptable-medical-care/&quot;&gt;article&lt;/a&gt; first appeared on &lt;a target=&quot;_blank&quot; href=&quot;https://illinoisanswers.org&quot;&gt;Illinois Answers Project&lt;/a&gt; and is republished here under a &lt;a target=&quot;_blank&quot; href=&quot;https://creativecommons.org/licenses/by-nd/4.0/&quot;&gt;Creative Commons Attribution-NoDerivatives 4.0 International License&lt;/a&gt;.&lt;img src=&quot;https://i0.wp.com/illinoisanswers.org/wp-content/uploads/2022/11/cropped-favicon.png?resize=150%2C150&amp;amp;ssl=1&quot; style=&quot;width:1em;height:1em;margin-left:10px;&quot;&gt;</p>
&lt;img id=&quot;republication-tracker-tool-source&quot; src=&quot;https://illinoisanswers.org/?republication-pixel=true&amp;post=12637&amp;amp;ga4=G-3GC466Z1PL&quot; style=&quot;width:1px;height:1px;&quot;&gt;&lt;script&gt; PARSELY = { autotrack: false, onload: function() { PARSELY.beacon.trackPageView({ url: &quot;https://illinoisanswers.org/2022/11/09/insurance-powerhouse-gave-illinois-foster-children-unacceptable-medical-care/&quot;, urlref: window.location.href }); } } &lt;/script&gt; &lt;script id=&quot;parsely-cfg&quot; src=&quot;//cdn.parsely.com/keys/illinoisanswers.org/p.js&quot;&gt;&lt;/script&gt;&lt;script&gt;(function () {
  const postId = 12637;
  const source = window.location.hostname;
  const screenWidth = window.innerWidth;
  const pagePath = window.location.pathname;

  fetch(
    `https://illinoisanswers.org/wp-json/wp/v2/posts/${postId}?_fields=id,title`
  )
    .then(function (response) {
      if (!response.ok) {
        throw new Error(`WordPress API returned ${response.status}`);
      }

      return response.json();
    })
    .then(function (data) {
      const title = data?.title?.rendered || &quot;unknown&quot;;

      const query = new URLSearchParams({
        post: title,
        title: title,
        source: source,
        path: pagePath,
        width: String(screenWidth),
        test: &quot;staging&quot;,
        cache_bust: String(Date.now())
      });

      const pixel = new Image();
      pixel.src =
        &quot;https://d92l5yv8og.execute-api.us-east-2.amazonaws.com/prod/trackingpixel?&quot; +
        query.toString();

      console.log(&quot;Republication pixel requested:&quot;, pixel.src);
    })
    .catch(function (error) {
      console.error(&quot;Republication pixel failed:&quot;, error);
    });
})();&lt;/script&gt;

Chicago foster mom Eva Green said her foster son was dropped off at her house with big bags of nebulizers and steroid medications. She had to navigate urgent care clinics, often paying out of pocket for her new son’s medications, to avoid YouthCare delays. (Victor Hilitski/For Illinois Answers Project)

This story is free. We just need your email.

We don’t put our investigations behind a paywall. But we do ask readers to sign up for our newsletter before reading, so we can stay connected and keep you informed about our latest reporting.

By entering my email I consent to receiving additional emails from Illinois Answers Project, such as newsletters, event invitations, and occasional opportunities to support our work. I understand I can unsubscribe at any time.

Have questions or experiencing an issue? Contact us at info@bettergov.org.

I agree to the Terms of Service and Privacy Policy.

Success! Your account was created and you’re signed in.

Tagged: Centene

David Jackson

David Jackson is an investigative reporter at Injustice Watch. He was a senior investigative reporter at the Illinois Answers Project from 2020 to 2022.

More by David Jackson

Rachel Hinton

Rachel Hinton is an investigative reporter with Block Club Chicago and had a similar role at the Illinois Answers Project from 2022 to 2023.

More by Rachel Hinton